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Ticketing system powered byBack to the eventEffective November 10, 2026
Chesed 24/7 respects the privacy of our donors and guests. This policy explains how we handle information collected through this event and donation website.
We collect the information you provide when making a donation, registering for the event, redeeming an invitation, or contacting us. This may include your name, email address, phone number, ticket selections, donation amount, transaction reference, and correspondence. Our payment provider collects the payment details needed to process your donation.
Our hosting and service providers may also process technical information such as your IP address, browser, device, and request logs to operate the website, protect transactions, and investigate errors or misuse.
We use this information to process and record donations, manage event registrations and invitations, issue tickets and confirmations, provide support, prevent fraud, and meet accounting and legal obligations.
We do not sell, rent, or trade donor information, or share it with other organizations for their independent marketing or fundraising.
Information is accessible to authorized personnel and service providers as needed to operate this website and fulfill your transaction. These include Salesforce and its connected Sola payment provider for donation processing and records, Ticket Tailor for registration, tickets, and ticket emails, and Vercel for website hosting and data storage. We may also disclose information when required by law or when reasonably necessary to protect against fraud, enforce legal rights, or protect the safety of others.
Card details are transmitted securely to the Salesforce payment gateway for processing through its connected payment provider. This application does not store full card numbers or security codes in booking records. We take reasonable measures to protect the information we hold, but no online system can guarantee absolute security.
We retain donation and registration records for as long as reasonably needed to administer the event, support donors, maintain accurate financial records, resolve disputes, and comply with legal requirements. Service providers may retain records under their own legal and operational requirements.
The website uses necessary browser storage to support checkout and recover a booking in progress. Embedded maps, payment fields, and external websites may process technical information under their own privacy policies. This policy applies to the Chesed event website; it does not replace those providers’ policies.
You may contact us to request access to, correction of, or deletion of your personal information. We may need to verify your identity and retain records required for legal, accounting, security, or transaction purposes.
Email support@chesed247.org or write to Chesed 24/7, 286 North Main Street, Suite 210, Spring Valley, NY 10977.
We may update this policy as our website or practices change. The effective date above identifies the latest version.